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Keeping our clients information private is a priority for Equal Employee Assistance Program, LLC /dba/ EqualEAP or EEAP. To enable us to provide our membership plans, we need to collect certain personal information from you. It is sometimes necessary to share that personal information with others to provide our services to you. However, we want to emphasize that we are committed to maintaining the privacy of this information in accordance with the law. All individuals with access to personal information about our customers are required to follow this policy. This privacy notice informs you of what personal information we collect about you and how we treat that information. Its purpose is to answer questions you may have regarding our treatment of your personal information and reassures you of our dedication to keeping your personal information secure.
We collect non-public personal information about you from the following sources:
Information we receive from you on applications or other forms such as your name, address, employment, and payment information.
Information automatically collected during visits to our website including IP address and cookies.
Information about your transactions, interactions or communications with us or our affiliates.
We do not disclose any non-public personal information about our customers, past or present, to any third party except for a business
purpose and otherwise permitted by law. As needed, we may disclose information we collect, as described above, to Provider Law Firms
and companies that assist us in the servicing or administration of the product you have requested or authorized.
We also contract with a third-party service provider that solicits review of EqualEAP from our customers. The service provider is subject to
appropriate confidentiality and use restrictions. As part of this contract, we disclose members’ names, membership numbers, and email addresses, employment information which are necessary to provide these services. Members can opt-out at any time by contacting the email address or phone number listed at the bottom of this page.
When information is shared with companies that perform services on our behalf, we protect against the subsequent disclosure of that information with a confidentiality agreement or other protective measures.In no event do we disclose your personal information to companies that will use that information to contact you about their own products or services.
We restrict access to non-public personal information to those persons who need such information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect your non-public personal information. We keep information for as long as is necessary for our business purposes and will dispose of all information in accordance with federal, state, and local law and our company policies.
EqualEAP reserves the right, in its sole discretion, to revise, change or modify this Privacy Policy at any time. Any material changes to the
Privacy Policy will be incorporated on this page. Notice of changes may be given in any manner we choose in compliance with the law
such as, but not limited to, posting a notice of changes on our websites. We encourage you to review this page periodically for the most
recent version of the Privacy Policy. The first effective date of this Privacy Policy is January 1, 2024, with the last
amendments as of January 1, 2024.
If you have any questions about this notice or if you would like to review or make changes to your personal information, please email us at contact@equaleap.com or call us toll-free:
This notice has been provided to you in compliance with applicable state and federal laws for informational purposes only. No action is required by you.